Angie Ward

Fresh perspectives: Jack Welch realized that GE was falling far behind other companies in its use of the Internet as a business tool. CEO Welch himself rarely surfed the Web, finding it overwhelming. But he realized that understanding and embracing online technology was critical to GE's…

Think of your favorite old TV show. Chances are, you can point to a time when it just seemed to go downhill. Barney Fife left Mayberry. Lucy and Ricky moved to the suburbs. Col. Blake's plane went down. Scooby Doo was joined by Scrappy. The…